A free advice post about business, process, continuous improvement, leadership, culture change, product development, management, Lean, Six Sigma, quality, and generally making things better. Thursday, February 27, 2014. It is a truism of life that our energy goes where our focus is. If we fixate on a problem, our energy goes into the problem. However, if we focus on the solution, our energy goes into solving the problem.

CRM is the current enterprise best practice and a solution to long term business profitability. The scope of their business by inclusion of different types of customers and manage this portfolio of customer relationships differently.

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Sai, a serial entrepreneur and a die hard believer in long term relations in business. He has had a very distinguished career in marketing in Chennai and has been a distributor for leading brands like Kingfisher water, Nokia. He is currently associated with Crocs. And also takes active interest in social service activities. He has also been recently awarded the role of Honorary Consul of Seychelles. Shivali Berry is the .